RGPD

Abreu Events as a brand of Viagens Abreu, SA (hereinafter as "Agência Abreu") with registered office at Praça da Trindade, Nº 142, 4º piso, 4000-539 Porto, Portugal, holder of the company registration number 500 297177 and the respective Companies of the Group are committed to protecting the privacy of your personal data (hereinafter as "data") and, therefore,  undertake to process and guarantee the security of such data in accordance with the personal data protection legislation in force, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April   2016,  General   Data  Protection   Regulation   (GDPR).  This   Privacy   Policy   provides information about your rights and is intended to make known how Agência Abreu processes your personal data.
 
Any data that you provide to Agência Abreu shall be understood  as obtained, processed and transmitted in strict conformity and in full compliance with the requirements established in the GDPR and legislation in force.
 
 
 
 
Data Controller and Data Protection Officer:
 
According to the GDPR, Agência Abreu acts as a Data Controller of its data. For any clarification related  to  this  Privacy  Policy  or  the  processing  of your data,  you may contact  the  Data Protection Officer through:
 
Viagens Abreu, SA / DPO
Adress: Avenida 25 de Abril, nº 2, 2799-556 Linda-a-Velha, Portugal
E-mail: dpo@viagensabreu.pt
 
 
 
 
Type of personal data, Purposes and Lawfulness of processing:
 
This policy covers the Agência Abreu online and offline data collection activities, including data that it collects through various channels, such as brand sites, agencies and events / fairs that Agência Abreu participates in.
 
Agência Abreu collects and processes your data for a number of purposes:
 
• Reservation or purchase of services: There is a set of data that must necessarily be collected, so that Agência Abreu can organize and provide the requested service (including the sending of reservation confirmation and travel documents), as well as to manage any claims related to the reservation or purchase of services, such as name, date of birth, identity document  data, address, loyalty card number,  mobile or telephone number,  e- mail, travel preference  data, interest data, motive and complaint details, special occasions, and special requests. The lawful basis  for the  collection  of these  data  is the  performance  of a contract  and the  legitimate interest of the Agência Abreu.
 
In order to obtain a visa, Agência Abreu may need to collect certain types of data requested by the  issuing entities,  which are  strictly necessary  for the  issuance,  such as: passport  data,

vaccination bulletin and data related to criminal records for compliance with certain countries of destination. The lawful basis for collecting these data is compliance with a legal obligation.
 
• Satisfaction surveys: In order to evaluate your level of satisfaction with the services provided, Agência Abreu can send you quality surveys. Customers are not obliged to respond  to these quality surveys, which are intended to gather opinions about the services provided, with the aim  of  improving  / developing  them.  The  basis  for  the  processing  of  these  data  is  the legitimate interest of Agência Abreu in continuously improving the quality of its services.
 
• Management and Administration: The data collected so that Abreu can fulfil its accounting / fiscal and legal and administrative obligations, typically include its name, address and Tax Identification Number. The lawful basis for the processing of these  data is the fulfilment of a legal obligation and the legitimate interest of Agência Abreu in the management  of the relationship with the client.
 
• Commercial  and  promotional  communications:  Abreu  collects  data  such as  your name, telephone or mobile phone  number  and email address  so that  you can provide information about services that may be of your interest (for example, marketing communications or campaigns and promotions ), collecting their consent when necessary. At any time, you may object to the processing of your data for these purposes, as stipulated in the paragraph below "Exercise of your Rights". The  lawful basis for the  processing  of such data  is the  legitimate interest of Agência Abreu or, upon request, its consent.
 
• Management of Contest or promotional  events:  The data collected so that  Agência Abreu can consider and manage its participation in a given contest or promotional event, are usually the  name,  address,  telephone  or  mobile  phone  number  and  email  address.  For  more information on the contest  and other  promotions, you can consult the regulations or terms and conditions included in each contest  / promotion. The lawful basis for the processing of your data is your consent.
 
• Management of the VIAJE MAIS  and VA Abreu Card: loyalty program In order to allow the client to be rewarded for the preference  shown in the acquisition of their services, through a unique set of offers, discounts and other  benefits in the Abreu and Partners network of the Loyalty Program, Agência Abreu allows you to join the Loyalty program by subscribing to the VA Abreu Card. Your identification and contact details, such as name, date of birth, email address,  gender  (optional),  nationality,  telephone,  login  and  password,  Tax  Identification Number (optional) and purchase history and surveys will be used for the purposes of managing and  improving the  Loyalty  / Travel  Plus program  and management  of the  respective  card, namely to send you extracts and information related to the status  of your card and for the efficient management  of the benefits and advantages of the program, for the calculation and attribution of benefits and discounts, based on your consent  and our legitimate interest. By means of your consent, we can present  you with campaigns, advantages  and promotions of the program and information about  new products  and services of Agência Abreu and other Abreu Group companies. Your profile will be created and worked, taking into account the type and frequency of use of your VA Abreu Card to offer you personalized services and promotions based on our legitimate interest.

• Management of the “Turismo Activo": program, in the golf, running, snow, motorcycle and other sports modalities, Agência Abreu proposes complete travel programs, so that people can participate in sports events and events, which include, transportation, accommodation and access to the tests, and your personal data will be treated  in particular for sending budgets, managing the  entries of the  participants in the  Abreu Golf Circuit and in events  and sports events held or promoted  by third parties or by the Agency itself, including the organization of travel and supply of the requested services, based on the performance of a contract and in our legitimate interest. Your information will also be used to inform you of news, promotions, campaigns and other opportunities that, as a participant, may benefit, based on our legitimate interest or your consent, if you are not yet our client. In the context of participation in a tournament or golf event, your data may be used to participate in a draw for that event. The personal data processed for the purposes of the "Active Tourism" program are in particular the following:
 
o     Name, address,  nationality,  gender,  date  of birth,  license  number  FPG (Portuguese Golf Federation), handicap, club certificate, mobile phone number, Tax Identification Number, e-mail address and pole size.
o     In  order  to request  a quote,  the  name, e-mail address,  telephone  or mobile phone number, VA Abreu Card number, dates of travel.
 
• Congress management and event services: in particular for the management  of registration
/ registration  of participants,  accreditation,  management  of the  respective  accommodation and management  of spaces, their identification data, namely the name, telephone and e-mail address, where you work / study, user name and password created for the online registration, personal data necessary for billing, namely the Tax Identification Number and address, data on other  services  requested,  namely  hotels,  transfers  and  meals.  The  lawful  basis  for  the collection of these  data  is the  performance  of a contract  and the  legitimate interest of the Agência Abreu.
 
 
 
 
Video surveillance: With regard to the closed-circuit video surveillance system, implemented in some installations and properly marked, your image can be captured  by the aforementioned cameras. The aim of these video surveillance cameras is to guarantee  the safety of people and property,  and  this  capture  of images  is carried  out  based  on a legitimate  interest  of the Agência Abreu, in the exercise of functions of public interest or for the fulfilment of a legal obligation.
 
 
 
 
Sharing personal data:
Within the scope of your reservation and / or purchase, Agência Abreu may transfer your data: I.  To service  providers  (such as airlines,  hotels,  rent-a-car  companies,  operators,  insurance
companies) in order to use them for the purpose of case, the data will only be used for that specific purpose) and for compliance with the legislation of the countries of destination;

II. To  third  parties  to  the  extent  that  transfer  is  necessary  for the  purposes  of assigning benefits and benefits to the member under the loyalty program VIAJE MAIS;
 
III. To government authorities (for instance, immigration, border control, public safety, security and anti-terrorism).
 
In  the  context  of merger,  acquisition  and  / or  merger  processes,  where  such  transfer  is necessary within the legitimate interests of Abreu or third parties to whom the data are disclosed. The processing of your personal data may also be done by service providers, who act on behalf of the Agência Abreu, namely marketing and digital and social media agencies, accounting management  services, auditors and lawyers, external entities that provide technology  services such as computer  platform  vendors, hosting  services, maintenance  and assistance of our databases.
 
 
 
 
International Data Transfers:
 
Depending  on where  you are  traveling,  Agência Abreu  may need  to  transfer  your data  to service  providers  within  or  outside  the  European  Union  (provided  that  such  transfer  is essential for the execution / provision of the service).
 
Any transfer of personal data to a third country shall only be carried out in the framework of compliance with legal obligations or provided that it is ensured that they comply with the relevant community and national legal rules.
 
 
 
 
Data of Infants:
 
The data of infants are collected and processed with the consent of the parents or a legal guardian. In respect of these data, the parents or legal guardian may exercise the rights which the GDPR grants to data subjects.
 
 
 
 
Storage period of personal data:
 
Your  data  is  kept  by Agência  Abreu  for the  period  strictly necessary  to  meet  the  above mentioned purposes, except when there  are conservation obligations imposed by applicable law or legitimate  interest  that  require  the  maintenance  of your personal  data  for a longer period.
 
Your personal data collected for the purpose of managing the VA Abreu Card and to send you communications about campaigns and promotions will be kept during the period of validity of the card and as long as you are loyal to the program.

Personal Data Security Measures:
 
Abreu uses adequate security measures to protect its data, including appropriate technical and organizational measures  to protect  against unauthorised or unlawful processing and against accidental loss, destruction or damage.
 
The  data  are  handled  by  employees  of  Agência  Abreu  or  authorized  service  providers, accessing only the strictly necessary data, depending on the specific purposes for which the data were collected.
 
 
 
 
Exercise of Your Rights:
 
As Data Subject, you may exercise the following rights, within the limits legally established:
 
i. Right of access [By submitting an access request, you will be provided with access and details of the personal data processed by Agência Abreu.]
 
ii. Right to rectification [If your personal data are incomplete or incorrect, you can request the correction of them.]
 
iii. Right to be forgotten  [In exercising your right to be forgotten,  Agência Abreu will, if applicable, delete your personal data.]
 
iv. Right to data  portability  [When requesting the portability of your personal data, you will receive, in an automatic reading format, the personal data you have provided and which are processed on the basis of your consent or the performance of a contract.]
 
v. Right to object [For reasons related to your particular situation, you have the right to object to the processing of your personal data by Agência Abreu based on a legitimate interest or in relation to direct marketing.]
 
vi. Withdraw consent  for treatment [If you withdraw your consent,  Abreu will remove your consent for the activity you specify].
 
The exercise of these  rights depends  on a written request  (including a copy of a document proving the identity of the client and mention of the right or rights that he wishes to exercise), to be sent by one of the following routes:
 
Adress: Viagens Abreu, SA / DPO - Avenida 25 de Abril, nº 2, 2799-556 Linda-a- Velha, Portugal
E-mail: dpo@viagensabreu.pt
In Person:  in one of the  branches  of the  Agência Abreu,  by completing  the form itself
 
After submitting the request with the necessary information, Abreu will respond within one to two months, taking into account the complexity and number of requests.